- Our telephone and mail services
- Our on-line service
Collecting Your Information
We collect personal information when we provide our services to you, to deliver products or information or to better understand your need and preferences with regard to HERRON's range of products and services. From time to time we may collect information from you via questionnaires and competitions.
The personal information we collect is supplied directly by you when you register your details or provide feedback to us. In collecting this information we will make every effort to ensure it is accurate and complete.
Naturopathic Advice Service
Through our web site we provide access to online Naturopathic advice. We recognise that information provided through this service is particularly sensitive. Again, any information collected through this service is provided voluntarily by you and is recorded for the purpose of providing Naturopathic services ONLY. You may choose to remain anonymous through this on-line contact.
Use and Disclosure of Your Information
We use your information to provide and market our products and services, and to enhance and develop our relationship with you. We do not sell, or rent any personal information about you to any third party without your permission.
A cookie is a small message given to your web browser by our web server. The browser stores the message in a text file, and the message is then sent back to the web server each time the browser requests a page from the server.
When cookies are used on this site, they are used to store information relating to your visit such as a unique identifier, or a value to indicate whether you have a seen a web page. They are used to distinguish your browser session from the thousands of other browsers. The site will not store personal information such as email addresses or other details in a cookie.
Most internet browsers are set up to accept cookies. If you do not wish to receive cookies, you may be able to change the settings of your browser to refuse all cookies or to notify you each time a cookie is sent to your computer, giving you the choice whether to accept it or not.
We use a variety of physical and electronic security measures, including restricting physical access to our offices, firewalls and secure databases to keep personal information secure from misuse, loss or unauthorised use or disclosure.
The internet is not a secure environment. If you use the internet to send us any information, including your email address, it is sent at your own risk.
Your Access to Your Information
You can ask us to provide you with access to personal information we hold about you. We will comply with any such request. Our Consumer Service Team will help you with this and we will endeavour to respond to your request within fourteen days.
'Opting Out' of Communication
We offer you the opportunity to opt out of any further communication from us. If you do not wish to receive marketing or other information from us we will remove your identification details from any of our data bases.
Links to Other Web Sites
HERRON's web site provides links to sites outside of HERRON's control. Before disclosing personal information on any other web site, we recommend you examine the privacy conditions of those sites.
Our business and the services we provide to you will evolve as we introduce new features to our web site. We will keep this policy updated as these developments occur.
If you would like more information concerning our approach to privacy please contact our Consumer Service Team:
Consumer Service Team
HERRON Pharmaceuticals Pty Ltd
PO Box 95
Ph: 1300 659 646